Customer Satisfaction

What line did you call in to?
County of residence?
Who did you call in for?
Primary reason for calling ?
Very Dissatisfied
Not Satisfied
Very Satisfied 
How friendly was the counselor?
Do you feel the counselor cared about helping you?
Your crisis was resolved during the call or by the referrals given?
How likely are you to use the service again and/or refer someone else to the service?
What was the most helpful?
What was the least helpful?
If you could change one thing about the service, what would it be?
Is there anything you would like the counselor to know that could help the next person they help?
Any other feedback you would like to give?
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